ITIL Foundation v4 Real Exam Questions

Overview

356 real exam questions for the ITIL Foundation (Version 4).

The questions you've seen on my YouTube channel come from this PDF - but I only share 20 to 30% of the bank publicly. This is the complete set: every question from the actual exam, word for word.

• 356 real exam questions - pulled from the actual ITIL v4 Foundation exam
• Instant delivery - sent to your email immediately after purchase
• Free updates every month, forever
• Full refund if you fail - no questions asked

The ITIL v4 Foundation costs US$690 per attempt. This PDF costs US$27 - once.

Last updated: July 2026 - 356 questions

Deep Dive

$690 per attempt. 40 questions. Closed book.

ITIL v4 replaced v3 as the industry standard for IT service management - a complete rethink of the framework. It moved away from rigid processes toward the Service Value System, flexible practices, and value co-creation with stakeholders. The Foundation exam is the entry point into the entire ITIL certification path and a prerequisite for every advanced ITIL module above it, including the Managing Professional and Strategic Leader tracks.

40 questions. 60 minutes. 65% to pass. The exam doesn't test whether you read the material, it tests whether you can apply ITIL concepts to scenarios you haven't seen before. Seeing how PeopleCert frames scenario-based questions before exam day makes a real difference. This PDF has 356 real questions from the actual ITIL v4 Foundation covering the Service Value System, the Four Dimensions, the guiding principles, and the ITIL management practices.

If my free YouTube content is enough to pass, great. But if you want the full question bank before you sit down, this PDF is for you.

Exam Info

ITIL Foundation (Version 4) is PeopleCert's entry-level certification for IT service management. It validates your understanding of how organisations create value through IT-enabled services using the Service Value System. It is the prerequisite for all advanced ITIL v4 certifications. Delivered online through PeopleCert, closed book.

Key exam topics

• Key ITIL terms and definitions
• The Four Dimensions of Service Management
• The ITIL Guiding Principles
• The Service Value System and Service Value Chain
• ITIL management practices
• Continual improvement

40 questions, 60 minutes, closed book, passing score 65% (26/40), no negative marking, available online proctored via PeopleCert.